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DSW20
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Help Center
Sent GiftYa to wrong email / phone
Recipient did not get the GiftYa
Visit Help CenterStill need help?
Call
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(412) 912-4641
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Text or Email a Yankee Candle eGift card
Text or email a personalized eGift card
$
Why GiftYa?
GiftYa provides an alternative solution to gift cards, because gift cards can be lost, stolen, used for illegal activity and are impersonal. Gift card selection is limited to mostly national brands, and the industry counts on the recipient not using or losing their gift card to make additional money. GiftYa is a beautifully presented, personalized gift alternative that cannot be lost, stolen or used for illegal activity with the ability to buy for any merchant in the USA and is delivered in seconds.
Gone are the days of stress when you need to quickly find a gift for someone special. With GiftYa, you can buy a thoughtful gift at the last minute and still make the recipient smile! Whether your friend or family member is a food enthusiast or a pet shop lover, GiftYa has got you covered. Check out our 'About' page to get to know us better!
How do I purchase a Yankee Candle GiftYa?
Buying a Yankee Candle eGift card, or any other eGift, is not complicated with GiftYa. Those looking to buy can choose from almost any merchant across the USA, personalize their gift with a photo or video, write a personal message, choose from enchanting gift wrappers, and deliver it within seconds using nothing but the recipient's mobile phone number.
Recipients simply activate their GiftYa to their payment card within seconds, shop as they normally would and their account is credited the amount they spend until the GiftYa value is used in full. Unlike a gift card, a GiftYa can never be lost or stolen and it doesn't lose value.
Get a GiftYa to one of your favorite retailers, stores, restaurants and more. With almost every merchant across the USA to choose from - GiftYa is the gift of choice.
Use the GiftYa website or mobile app to purchase a GiftYa by entering the recipient's mobile phone number or email address. It only takes minutes to settle on a merchant, select an amount, personalize the GiftYa, and decide when you want the recipient to receive the GiftYa.
Every GiftYa includes the ability to upload a photo or video, choose from a variety of cute wrappers, write a custom message, and select the exact date you would like the GiftYa to be delivered.
About Yankee Candle
Yankee Candle GiftYa is the perfect gift for any special occasion. With GiftYa, you can send a personalized gift in seconds directly to your loved one via text. The GiftYa can be linked to their account, which ensures that it can’t be lost or stolen. Plus, you can customize the GiftYa with a photo or logo to make it extra special.
Yankee Candle GiftYa is the ultimate gift for any candle enthusiast. From the classic jar candles to the flameless fragrances, you can give your loved one the gift of a quality Yankee Candle product. The recipient can then choose which product they want to buy with their card. They can either exchange it for a Visa gift card to use in any store, or exchange it for a different GiftYa.
GiftYa is a great way to show that special someone that you care. It’s fast, convenient, and secure. Best of all, it’s a gift that won’t be forgotten. With Yankee Candle GiftYa, you can make any special occasion even more special. Give the gift of Yankee Candle today!
FAQsFrequently asked questions
How do I shop for a GiftYa?
Use the GiftYa website or mobile app to purchase a GiftYa by entering the recipient's mobile phone number or email address. It only takes minutes to settle on a merchant, select an amount, personalize the GiftYa, and decide when you want the recipient to receive the GiftYa.
How can I personalize the GiftYa?
Every GiftYa includes the ability the upload a photo or video, choose from a variety of cute wrappers, write a custom message, and select the exact date you would like the GiftYa to be delivered.
Can I cancel a GiftYa I sent?
Yes. If the GiftYa you purchased was not used you may request to cancel your order and receive a refund.
Sign in to make a refund request.
I texted a GiftYa to the wrong number, what do I do?
No problem. You can update the phone number or email address from your account.
Please sign in.
Is there a restriction to my GiftYa purchases?
When buying a GiftYa, the value must be between $5-$100. We only allow for a maximum of $500 per day in purchases (excluding corporate purchases). Please note: these limits may change from time to time at our discretion.
How can I view my purchase history?
Simply sign in to the GiftYa website or app and enter the My Account section. Click on Order History to view all sent GiftYas.
What if I am unable to add a payment method?
Confirm that your payment card and billing address information are precise and try again. If you are still unable to add, contact the issuing bank of your payment card.
What if I receive a notification that my order was not processed?
Sorry about that! All you need to do is sign in to your account and we'll help you fix the issue.
When will my GiftYa be delivered?
Your GiftYa is delivered on the Delivery Date you decided on when the GiftYa was purchased.
What if my recipient has not received their GiftYa?
Not to worry. Please sign in for options to resend the GiftYa.
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GiftYa, LLC provides its service as an agent of a licensed US bank (our &rquo;Financial Institution Partner&lquo;) and all funds associated with GiftYa purchases are held in one or more pooled accounts at our Financial Institution Partner. Please see our terms of service for more information.