Use the GiftYa website or mobile app to buy a GiftYa by entering the recipient's mobile phone number or email address. It only takes minutes to choose a merchant, select an amount, personalize the GiftYa, and decide when you want the recipient to receive the GiftYa.

Every GiftYa includes the ability the upload a photo or video, choose from a variety of unique wrappers, write a custom message, and select the exact date you would like the GiftYa to be delivered.

Yes. If the GiftYa you shopped for was not used you may request to cancel your order and receive a refund.

Sign in to make a refund request.

No problem. You can update the phone number or email address from your account.

Please sign in.

When buying a GiftYa, the value must be between $5-$100. We only allow for a maximum of $500 per day in purchases (excluding corporate purchases). Please note: these limits may change from time to time at our discretion.

Simply sign in to the GiftYa website or app and access the My Account section. Click on Order History to view all sent GiftYas.

Confirm that your payment card and billing address information are okay and try again. If you are still unable to add, contact the issuing bank of your payment card.

Not to worry, we're sure there's a quick fix. The first step is to sign in to your account and someone from our customer support team will assist you.

Your GiftYa is delivered on the Delivery Date you agreed on when the GiftYa was purchased.

Don't stress. Please sign in for options to resend the GiftYa.