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Help Center
Sent GiftYa to wrong email / phone
Recipient did not get the GiftYa
Visit Help CenterStill need help?
Call
Text
(412) 912-4641
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Text or Email a PetSmart eGift card
Text or email a personalized eGift card
$
Why GiftYa?
GiftYa provides an alternative solution to gift cards, because gift cards can be lost, stolen, used for illegal activity and are impersonal. Gift card selection is limited to mostly national brands, and the industry counts on the recipient not using or losing their gift card to make additional money. GiftYa is a beautifully presented, personalized gift alternative that cannot be lost, stolen or used for illegal activity with the ability to buy for any merchant in the USA and is delivered in seconds.
Gone are the days of stress when you need to quickly find a gift for someone special. With GiftYa, you can purchase a meaningul gift at the last minute and still make the recipient smile! Whether your friend or family member is a spa enthusiast or a home lover, GiftYa has got you covered. Go to our 'About' page to get to know us better!
How do I buy a PetSmart GiftYa?
Sending a PetSmart eGift card, or any other eGift, is not complicated with GiftYa. Those looking to buy can choose from almost any merchant across the USA, personalize their gift with a photo or video, write a personal message, choose from elegant gift wrappers, and deliver it within seconds using nothing but the recipient's mobile phone number.
Recipients simply activate their GiftYa to their payment card within seconds, shop as they normally would and their account is credited the amount they spend until the GiftYa value is used in full. Unlike a gift card, a GiftYa can never be lost or stolen and it doesn't lose value.
Get a GiftYa to one of your favorite retailers, stores, restaurants and more. With almost every merchant across the USA to choose from - GiftYa is the gift of choice.
Use the GiftYa website or mobile app to purchase a GiftYa by entering the recipient's mobile phone number or email address. It only takes minutes to settle on a merchant, select an amount, personalize the GiftYa, and decide when you want the recipient to receive the GiftYa.
Every GiftYa includes the ability to upload a photo or video, choose from a variety of beautiful wrappers, write a custom message, and select the exact date you would like the GiftYa to be delivered.
About PetSmart
If you’re looking for the perfect gift for the pet lover in your life, then look no further than a PetSmart GiftYa. With the convenience of sending a GiftYa in seconds, you can rest assured knowing that your gift won’t be lost or stolen. Your recipient will have the ability to link their GiftYa to their account, so they can keep track of it with ease.
You can also customize your PetSmart GiftYa with a photo or logo to make it even more special. When your recipient redeems their GiftYa, they can choose from a variety of Visa options or exchange it for a different GiftYa. PetSmart GiftYas are perfect for birthdays, holidays, or just because.
PetSmart GiftYas allow your recipient to shop for thousands of pet supplies including food, toys, grooming supplies, and more. They also have a wide selection of small animals, fish, and reptiles, plus the latest in pet technology and services, such as grooming, training, and veterinary care.
Your recipient can enjoy shopping for their pet at one of PetSmart’s more than 1,650 stores, or from the comfort of their own home with PetSmart’s online store. With the PetSmart GiftYa, you can give the perfect gift for the pet lover in your life that they’ll be sure to love and appreciate.
FAQsFrequently asked questions
How do I purchase a GiftYa?
Use the GiftYa website or mobile app to purchase a GiftYa by entering the recipient's mobile phone number or email address. It only takes minutes to settle on a merchant, select an amount, personalize the GiftYa, and decide when you want the recipient to receive the GiftYa.
How can I personalize the GiftYa?
Every GiftYa includes the ability the upload a photo or video, choose from a variety of beautiful wrappers, write a custom message, and select the exact date you would like the GiftYa to be delivered.
Can I cancel a GiftYa I bought?
Yes. If the GiftYa you shopped for was not used you may request to cancel your order and receive a refund.
Sign in to make a refund request.
I sent a GiftYa to the wrong number, what do I do?
No problem. You can update the phone number or email address from your account.
Please sign in.
Is there a maximum to my GiftYa purchases?
When buying a GiftYa, the value must be between $5-$100. We only allow for a maximum of $500 per day in purchases (excluding corporate purchases). Please note: these limits may change from time to time at our discretion.
How can I see my purchase history?
Simply sign in to the GiftYa website or app and enter the My Account section. Click on Order History to view all sent GiftYas.
What if I am unable to add a payment method?
Confirm that your payment card and billing address information are perfect and try again. If you are still unable to add, contact the issuing bank of your payment card.
What if I receive a notification that my order was not processed?
Sorry about that! All you need to do is sign in to your account and we'll help you fix the issue.
When will my GiftYa be delivered?
Your GiftYa is delivered on the Delivery Date you chose when the GiftYa was purchased.
What if my recipient has not received their GiftYa?
Don't worry. Please sign in for options to resend the GiftYa.
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GiftYa, LLC provides its service as an agent of a licensed US bank (our &rquo;Financial Institution Partner&lquo;) and all funds associated with GiftYa purchases are held in one or more pooled accounts at our Financial Institution Partner. Please see our terms of service for more information.