Use the GiftYa website or mobile app to buy a GiftYa by entering the recipient's mobile phone number or email address. It only takes minutes to settle on a merchant, select an amount, personalize the GiftYa, and decide when you want the recipient to receive the GiftYa.

Every GiftYa includes the ability the upload a photo or video, choose from a variety of cute wrappers, write a custom message, and select the exact date you would like the GiftYa to be delivered.

Yes. If the GiftYa you purchased was not used you may request to cancel your order and receive a refund.

Sign in to make a refund request.

No problem. You can update the phone number or email address from your account.

Please sign in.

When buying a GiftYa, the value must be between $5-$100. We only allow for a maximum of $500 per day in purchases (excluding corporate purchases). Please note: these limits may change from time to time at our discretion.

Simply sign in to the GiftYa website or app and enter the My Account section. Click on Order History to view all sent GiftYas.

Confirm that your payment card and billing address information are right and try again. If you are still unable to add, contact the issuing bank of your payment card.

Don't panic! We'll provide you with personalized help once you sign in to your account.

Your GiftYa is delivered on the Delivery Date you designated when the GiftYa was purchased.

Not to worry. Please sign in for options to resend the GiftYa.