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Help Center
Sent GiftYa to wrong email / phone
Recipient did not get the GiftYa
Visit Help CenterStill need help?
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(412) 912-4641
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Text or Email a IL PRIMO eGift card
Text or email a personalized eGift card
$
Why GiftYa?
GiftYa provides an alternative solution to gift cards, because gift cards can be lost, stolen, used for illegal activity and are impersonal. Gift card selection is limited to mostly national brands, and the industry counts on the recipient not using or losing their gift card to make additional money. GiftYa is a beautifully presented, personalized gift alternative that cannot be lost, stolen or used for illegal activity with the ability to buy for any merchant in the USA and is delivered in seconds.
Gone are the days of stress when you need to quickly find a gift for someone special. With GiftYa, you can purchase a thoughtful gift at the last minute and still make the recipient smile! Whether your friend or family member is a spa enthusiast or a garden lover, GiftYa has got you covered. Peruse our 'About' page to get to know us better!
How do I send an IL PRIMO GiftYa?
Purchasing an IL PRIMO eGift card, or any other eGift, is not complicated with GiftYa. Those looking to buy can choose from almost any merchant across the USA, personalize their gift with a photo or video, write a personal message, choose from elegant gift wrappers, and deliver it within seconds using nothing but the recipient's mobile phone number.
Recipients simply activate their GiftYa to their payment card within seconds, shop as they normally would and their account is credited the amount they spend until the GiftYa value is used in full. Unlike a gift card, a GiftYa can never be lost or stolen and it doesn't lose value.
Get a GiftYa to one of your favorite retailers, stores, restaurants and more. With almost every merchant across the USA to choose from - GiftYa is the gift of choice.
Use the GiftYa website or mobile app to buy a GiftYa by entering the recipient's mobile phone number or email address. It only takes minutes to single out a merchant, select an amount, personalize the GiftYa, and decide when you want the recipient to receive the GiftYa.
Every GiftYa includes the ability to upload a photo or video, choose from a variety of vibrant wrappers, write a custom message, and select the exact date you would like the GiftYa to be delivered.
About IL PRIMO
IL Primo is a great place to get a special gift for someone you care about. With a GiftYa from IL Primo, you can give your loved one a unique and personalized gift that will have them feeling special and appreciated.
GiftYa from IL Primo are the perfect way to show your recipient just how much you care. These gift cards can be sent quickly and easily via text message with GiftYa. Plus, they are linked to the recipient's account, so they can’t be lost or stolen. And if the recipient changes their mind about the gift, they can easily exchange it for a Visa gift card or for another GiftYa.
When you purchase a GiftYa from IL Primo you can personalize it with a photo or logo, making it even more unique and special. You can also add a personalized message to let the recipient know just how much you care.
GiftYa from IL Primo are the perfect way to show someone you care. With the ability to customize it with a photo or logo, you can make your gift even more special. Plus, with easy exchange options, you can be sure your recipient will always get the perfect gift.
FAQsFrequently asked questions
How do I send a GiftYa?
Use the GiftYa website or mobile app to buy a GiftYa by entering the recipient's mobile phone number or email address. It only takes minutes to single out a merchant, select an amount, personalize the GiftYa, and decide when you want the recipient to receive the GiftYa.
How can I customize the GiftYa?
Every GiftYa includes the ability the upload a photo or video, choose from a variety of vibrant wrappers, write a custom message, and select the exact date you would like the GiftYa to be delivered.
Can I cancel a GiftYa I bought?
Yes. If the GiftYa you sent was not used you may request to cancel your order and receive a refund.
Sign in to make a refund request.
I sent a GiftYa to the wrong number, what do I do?
No problem. You can update the phone number or email address from your account.
Please sign in.
Is there a maximum to my GiftYa purchases?
When buying a GiftYa, the value must be between $5-$100. We only allow for a maximum of $500 per day in purchases (excluding corporate purchases). Please note: these limits may change from time to time at our discretion.
How can I see my purchase history?
Simply sign in to the GiftYa website or app and enter the My Account section. Click on Order History to view all sent GiftYas.
What if I am unable to add a payment method?
Confirm that your payment card and billing address information are okay and try again. If you are still unable to add, contact the issuing bank of your payment card.
What if I receive a notification that my order was not processed?
We encourage you to sign in so that we can work on fixing the issue as soon as possible.
When will my GiftYa be delivered?
Your GiftYa is delivered on the Delivery Date you settled upon when the GiftYa was purchased.
What if my recipient has not received their GiftYa?
No worries. Please sign in for options to resend the GiftYa.
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GiftYa, LLC provides its service as an agent of a licensed US bank (our &rquo;Financial Institution Partner&lquo;) and all funds associated with GiftYa purchases are held in one or more pooled accounts at our Financial Institution Partner. Please see our terms of service for more information.