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Help Center
Sent GiftYa to wrong email / phone
Recipient did not get the GiftYa
Visit Help CenterStill need help?
Call
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(412) 912-4641
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Text or Email a flora & fern eGift card
Text or email a personalized eGift card
$
Why GiftYa?
GiftYa provides an alternative solution to gift cards, because gift cards can be lost, stolen, used for illegal activity and are impersonal. Gift card selection is limited to mostly national brands, and the industry counts on the recipient not using or losing their gift card to make additional money. GiftYa is a beautifully presented, personalized gift alternative that cannot be lost, stolen or used for illegal activity with the ability to buy for any merchant in the USA and is delivered in seconds.
Gone are the days of stress when you need to quickly find a gift for someone special. With GiftYa, you can text a wonderful gift at the last minute and still make the recipient smile! Whether your friend or family member is a food enthusiast or a garden lover, GiftYa has got you covered. Go to our 'About' page to get to know us better!
How do I purchase a flora & fern GiftYa?
Sending a flora & fern eGift card, or any other eGift, is not complicated with GiftYa. Those looking to buy can choose from almost any merchant across the USA, personalize their gift with a photo or video, write a personal message, choose from gorgeous gift wrappers, and deliver it within seconds using nothing but the recipient's mobile phone number.
Recipients simply activate their GiftYa to their payment card within seconds, shop as they normally would and their account is credited the amount they spend until the GiftYa value is used in full. Unlike a gift card, a GiftYa can never be lost or stolen and it doesn't lose value.
Get a GiftYa to one of your favorite retailers, stores, restaurants and more. With almost every merchant across the USA to choose from - GiftYa is the gift of choice.
Use the GiftYa website or mobile app to shop for a GiftYa by entering the recipient's mobile phone number or email address. It only takes minutes to single out a merchant, select an amount, personalize the GiftYa, and decide when you want the recipient to receive the GiftYa.
Every GiftYa includes the ability to upload a photo or video, choose from a variety of pretty wrappers, write a custom message, and select the exact date you would like the GiftYa to be delivered.
About flora & fern
Flora & Fern is the perfect place to shop for unique gifts for your loved ones. With Flora & Fern’s GiftYa, you can easily and quickly send a thoughtful gift in seconds with a personalized message and photo. Whether you’re looking for something for a special occasion or just to show your appreciation, you’ll find something perfect at Flora & Fern.
The GiftYa from Flora & Fern comes with a variety of benefits such as being easily linked to the recipient’s account, so it can’t be lost or stolen. You can also customize your GiftYa with a photo or logo, making it even more thoughtful and personal. Plus, with Flora & Fern’s GiftYa, the recipient can exchange it for a Visa or another GiftYa, making it even more convenient.
Whether you’re shopping for a special occasion like a birthday or anniversary, or just want to show your appreciation, you can’t go wrong with a GiftYa from Flora & Fern. With the easy, personalized setup, you can send a thoughtful gift in seconds. Plus, with the added security of being linked to the recipient’s account, you can be sure that your gift won’t get lost or stolen. And with the ability to exchange the GiftYa for a Visa or another GiftYa, your recipient will be sure to love it.
FAQsFrequently asked questions
How do I buy a GiftYa?
Use the GiftYa website or mobile app to shop for a GiftYa by entering the recipient's mobile phone number or email address. It only takes minutes to single out a merchant, select an amount, personalize the GiftYa, and decide when you want the recipient to receive the GiftYa.
How can I personalize the GiftYa?
Every GiftYa includes the ability the upload a photo or video, choose from a variety of pretty wrappers, write a custom message, and select the exact date you would like the GiftYa to be delivered.
Can I cancel a GiftYa I sent?
Yes. If the GiftYa you bought was not used you may request to cancel your order and receive a refund.
Sign in to make a refund request.
I sent a GiftYa to the wrong number, what do I do?
No problem. You can update the phone number or email address from your account.
Please sign in.
Is there a limit to my GiftYa purchases?
When buying a GiftYa, the value must be between $5-$100. We only allow for a maximum of $500 per day in purchases (excluding corporate purchases). Please note: these limits may change from time to time at our discretion.
How can I access my purchase history?
Simply sign in to the GiftYa website or app and access the My Account section. Click on Order History to view all sent GiftYas.
What if I am unable to add a payment method?
Confirm that your payment card and billing address information are precise and try again. If you are still unable to add, contact the issuing bank of your payment card.
What if I receive a notification that my order was not processed?
Not to worry, we're sure there's a quick fix. The first step is to sign in to your account and someone from our customer support team will assist you.
When will my GiftYa be delivered?
Your GiftYa is delivered on the Delivery Date you settled upon when the GiftYa was purchased.
What if my recipient has not received their GiftYa?
No problem at all. Please sign in for options to resend the GiftYa.
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GiftYa, LLC provides its service as an agent of a licensed US bank (our &rquo;Financial Institution Partner&lquo;) and all funds associated with GiftYa purchases are held in one or more pooled accounts at our Financial Institution Partner. Please see our terms of service for more information.