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DSW20
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Help Center
Sent GiftYa to wrong email / phone
Recipient did not get the GiftYa
Visit Help CenterStill need help?
Call
Text
(412) 912-4641
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Text or Email a Vast eGift card
Text or email a personalized eGift card
$
Why GiftYa?
GiftYa provides an alternative solution to gift cards, because gift cards can be lost, stolen, used for illegal activity and are impersonal. Gift card selection is limited to mostly national brands, and the industry counts on the recipient not using or losing their gift card to make additional money. GiftYa is a beautifully presented, personalized gift alternative that cannot be lost, stolen or used for illegal activity with the ability to buy for any merchant in the USA and is delivered in seconds.
Gone are the days of stress when you need to quickly find a gift for someone special. With GiftYa, you can buy an impactful gift at the last minute and still make the recipient smile! Whether your friend or family member is a spa enthusiast or a pet shop lover, GiftYa has got you covered. Read our 'About' page to get to know us better!
How do I buy a Vast GiftYa?
Shopping for a Vast eGift card, or any other eGift, is not complicated with GiftYa. Those looking to buy can choose from almost any merchant across the USA, personalize their gift with a photo or video, write a personal message, choose from gorgeous gift wrappers, and deliver it within seconds using nothing but the recipient's mobile phone number.
Recipients simply activate their GiftYa to their payment card within seconds, shop as they normally would and their account is credited the amount they spend until the GiftYa value is used in full. Unlike a gift card, a GiftYa can never be lost or stolen and it doesn't lose value.
Get a GiftYa to one of your favorite retailers, stores, restaurants and more. With almost every merchant across the USA to choose from - GiftYa is the gift of choice.
Use the GiftYa website or mobile app to text a GiftYa by entering the recipient's mobile phone number or email address. It only takes minutes to decide on a merchant, select an amount, personalize the GiftYa, and decide when you want the recipient to receive the GiftYa.
Every GiftYa includes the ability to upload a photo or video, choose from a variety of fun wrappers, write a custom message, and select the exact date you would like the GiftYa to be delivered.
About Vast
Vast is a revolutionary new way to give gifts that you know they will love. With Vast, you can give the perfect gift no matter what the occasion! Whether it’s a birthday, holiday, or just because, Vast has the perfect gift for you.
Vast makes it easy to give a truly personalized gift. With Vast, you can create a custom GiftYa that can be sent in seconds via text. Each GiftYa can be personalized with a photo or logo. Plus, you can add a special message for the recipient to make it extra special. Each GiftYa is linked to the gift recipient’s account, so they never have to worry about the card being lost or stolen. Best of all, the recipient can exchange their GiftYa for a Visa card or a different GiftYa.
No matter who the recipient is, they’re sure to be delighted with a Vast GiftYa. Vast makes it easy to surprise your special someone with a unique gift that they’ll truly enjoy. Plus, with Vast, you can be sure to give them something that they’ll never forget. With Vast, you can give them an unforgettable gift that's just perfect for them.
FAQsFrequently asked questions
How do I purchase a GiftYa?
Use the GiftYa website or mobile app to text a GiftYa by entering the recipient's mobile phone number or email address. It only takes minutes to decide on a merchant, select an amount, personalize the GiftYa, and decide when you want the recipient to receive the GiftYa.
How can I personalize the GiftYa?
Every GiftYa includes the ability the upload a photo or video, choose from a variety of fun wrappers, write a custom message, and select the exact date you would like the GiftYa to be delivered.
Can I cancel a GiftYa I sent?
Yes. If the GiftYa you bought was not used you may request to cancel your order and receive a refund.
Sign in to make a refund request.
I texted a GiftYa to the wrong number, what do I do?
No problem. You can update the phone number or email address from your account.
Please sign in.
Is there a cap to my GiftYa purchases?
When buying a GiftYa, the value must be between $5-$100. We only allow for a maximum of $500 per day in purchases (excluding corporate purchases). Please note: these limits may change from time to time at our discretion.
How can I see my purchase history?
Simply sign in to the GiftYa website or app and enter the My Account section. Click on Order History to view all sent GiftYas.
What if I am unable to add a payment method?
Confirm that your payment card and billing address information are free of error and try again. If you are still unable to add, contact the issuing bank of your payment card.
What if I receive a notification that my order was not processed?
Don't panic! We'll provide you with personalized help once you sign in to your account.
When will my GiftYa be delivered?
Your GiftYa is delivered on the Delivery Date you determined when the GiftYa was purchased.
What if my recipient has not received their GiftYa?
Don't sweat it. Please sign in for options to resend the GiftYa.
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GiftYa, LLC provides its service as an agent of a licensed US bank (our &rquo;Financial Institution Partner&lquo;) and all funds associated with GiftYa purchases are held in one or more pooled accounts at our Financial Institution Partner. Please see our terms of service for more information.