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Help Center
Sent GiftYa to wrong email / phone
Recipient did not get the GiftYa
Visit Help CenterStill need help?
Call
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(412) 912-4641
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Text or Email a Cold Stone Creamery eGift card
Text or email a personalized eGift card
$
Why GiftYa?
GiftYa provides an alternative solution to gift cards, because gift cards can be lost, stolen, used for illegal activity and are impersonal. Gift card selection is limited to mostly national brands, and the industry counts on the recipient not using or losing their gift card to make additional money. GiftYa is a beautifully presented, personalized gift alternative that cannot be lost, stolen or used for illegal activity with the ability to buy for any merchant in the USA and is delivered in seconds.
Gone are the days of stress when you need to quickly find a gift for someone special. With GiftYa, you can send a thoughtful gift at the last minute and still make the recipient smile! Whether your friend or family member is a shopping enthusiast or a pet shop lover, GiftYa has got you covered. Refer to our 'About' page to get to know us better!
How do I purchase a Cold Stone Creamery GiftYa?
Sending a Cold Stone Creamery eGift card, or any other eGift, is not complicated with GiftYa. Those looking to buy can choose from almost any merchant across the USA, personalize their gift with a photo or video, write a personal message, choose from vibrant gift wrappers, and deliver it within seconds using nothing but the recipient's mobile phone number.
Recipients simply activate their GiftYa to their payment card within seconds, shop as they normally would and their account is credited the amount they spend until the GiftYa value is used in full. Unlike a gift card, a GiftYa can never be lost or stolen and it doesn't lose value.
Get a GiftYa to one of your favorite retailers, stores, restaurants and more. With almost every merchant across the USA to choose from - GiftYa is the gift of choice.
Use the GiftYa website or mobile app to send a GiftYa by entering the recipient's mobile phone number or email address. It only takes minutes to decide on a merchant, select an amount, personalize the GiftYa, and decide when you want the recipient to receive the GiftYa.
Every GiftYa includes the ability to upload a photo or video, choose from a variety of creative wrappers, write a custom message, and select the exact date you would like the GiftYa to be delivered.
About Cold Stone Creamery
A GiftYa from Cold Stone Creamery is the perfect way to show someone you care. With a GiftYa, you can give the gift of hand-crafted ice cream, cakes, and unique combinations of ice cream and mix-ins. Cold Stone Creamery has something for everyone, with a full selection of flavors and combinations to choose from.
GiftYa makes it easy to give the perfect gift. You can customize your GiftYa with a photo or logo, and it can be sent in seconds via text. Plus, you don’t have to worry about the card getting lost or stolen—it can be linked to the recipient’s account. They can then exchange the GiftYa for a Visa or another GiftYa.
With a GiftYa from Cold Stone Creamery, your recipient can choose from a wide variety of flavors and combinations. They can also create their own custom ice cream treat, selecting from a range of mix-ins like brownies, candy, cookies, and fruit. Cold Stone Creamery also offers cakes and pies for special occasions, as well as shakes, smoothies, and sundaes.
Give the gift of delicious treats with a GiftYa from Cold Stone Creamery. It’s the perfect way to show someone you care, and it’s easy to send with GiftYa. Customize your GiftYa with a photo or logo, and you can be sure it won’t be lost or stolen—it’s linked to the recipient’s account. With a wide selection of flavors and combinations, there’s something for everyone at Cold Stone Creamery.
FAQsFrequently asked questions
How do I shop for a GiftYa?
Use the GiftYa website or mobile app to send a GiftYa by entering the recipient's mobile phone number or email address. It only takes minutes to decide on a merchant, select an amount, personalize the GiftYa, and decide when you want the recipient to receive the GiftYa.
How can I customize the GiftYa?
Every GiftYa includes the ability the upload a photo or video, choose from a variety of creative wrappers, write a custom message, and select the exact date you would like the GiftYa to be delivered.
Can I cancel a GiftYa I sent?
Yes. If the GiftYa you purchased was not used you may request to cancel your order and receive a refund.
Sign in to make a refund request.
I sent a GiftYa to the wrong number, what do I do?
No problem. You can update the phone number or email address from your account.
Please sign in.
Is there a cap to my GiftYa purchases?
When buying a GiftYa, the value must be between $5-$100. We only allow for a maximum of $500 per day in purchases (excluding corporate purchases). Please note: these limits may change from time to time at our discretion.
How can I view my purchase history?
Simply sign in to the GiftYa website or app and head over to the My Account section. Click on Order History to view all sent GiftYas.
What if I am unable to add a payment method?
Confirm that your payment card and billing address information are accurate and try again. If you are still unable to add, contact the issuing bank of your payment card.
What if I receive a notification that my order was not processed?
Please sign in for personalized help to resolve the order processing issue.
When will my GiftYa be delivered?
Your GiftYa is delivered on the Delivery Date you preferred when the GiftYa was purchased.
What if my recipient has not received their GiftYa?
Don't sweat it. Please sign in for options to resend the GiftYa.
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GiftYa, LLC provides its service as an agent of a licensed US bank (our &rquo;Financial Institution Partner&lquo;) and all funds associated with GiftYa purchases are held in one or more pooled accounts at our Financial Institution Partner. Please see our terms of service for more information.