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DSW20
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Help Center
Sent GiftYa to wrong email / phone
Recipient did not get the GiftYa
Visit Help CenterStill need help?
Call
Text
(412) 912-4641
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Text or Email a Grotto Downtown eGift card
Text or email a personalized eGift card
$
Why GiftYa?
GiftYa provides an alternative solution to gift cards, because gift cards can be lost, stolen, used for illegal activity and are impersonal. Gift card selection is limited to mostly national brands, and the industry counts on the recipient not using or losing their gift card to make additional money. GiftYa is a beautifully presented, personalized gift alternative that cannot be lost, stolen or used for illegal activity with the ability to buy for any merchant in the USA and is delivered in seconds.
Gone are the days of stress when you need to quickly find a gift for someone special. With GiftYa, you can buy an impactful gift at the last minute and still make the recipient smile! Whether your friend or family member is a food enthusiast or a garden lover, GiftYa has got you covered. Visit our 'About' page to get to know us better!
How do I shop for a Grotto Downtown GiftYa?
Buying a Grotto Downtown eGift card, or any other eGift, is not complicated with GiftYa. Those looking to buy can choose from almost any merchant across the USA, personalize their gift with a photo or video, write a personal message, choose from stunning gift wrappers, and deliver it within seconds using nothing but the recipient's mobile phone number.
Recipients simply activate their GiftYa to their payment card within seconds, shop as they normally would and their account is credited the amount they spend until the GiftYa value is used in full. Unlike a gift card, a GiftYa can never be lost or stolen and it doesn't lose value.
Get a GiftYa to one of your favorite retailers, stores, restaurants and more. With almost every merchant across the USA to choose from - GiftYa is the gift of choice.
Use the GiftYa website or mobile app to shop for a GiftYa by entering the recipient's mobile phone number or email address. It only takes minutes to opt for a merchant, select an amount, personalize the GiftYa, and decide when you want the recipient to receive the GiftYa.
Every GiftYa includes the ability to upload a photo or video, choose from a variety of lovely wrappers, write a custom message, and select the exact date you would like the GiftYa to be delivered.
About Grotto Downtown
Introducing Grotto Downtown GiftYa! With this GiftYa, you can send a gift as quickly as sending a text, and it can't be lost or stolen if you link it to the recipient's account. Grotto Downtown GiftYa is an easy and convenient way to send or receive the perfect gift.
At Grotto Downtown, you can find the perfect gift for any occasion. Whether you're looking for a special treat for someone special or just a way to show your appreciation, Grotto Downtown GiftYa is the perfect choice. You can easily customize your Grotto Downtown GiftYa with a photo or logo to make it even more special.
When the recipient receives their Grotto Downtown GiftYa, they can instantly exchange it for a Visa if they prefer. Or, if they don't have a Visa, they can exchange it for a different GiftYa. Grotto Downtown GiftYa makes it easy to give the perfect gift without having to worry about the hassle of lost or stolen cards.
Send someone special the perfect gift with Grotto Downtown GiftYa. It's fast, convenient, and secure, and they'll be sure to love it. With Grotto Downtown GiftYa, you can give the perfect gift in just seconds.
FAQsFrequently asked questions
How do I shop for a GiftYa?
Use the GiftYa website or mobile app to shop for a GiftYa by entering the recipient's mobile phone number or email address. It only takes minutes to opt for a merchant, select an amount, personalize the GiftYa, and decide when you want the recipient to receive the GiftYa.
How can I personalize the GiftYa?
Every GiftYa includes the ability the upload a photo or video, choose from a variety of lovely wrappers, write a custom message, and select the exact date you would like the GiftYa to be delivered.
Can I cancel a GiftYa I sent?
Yes. If the GiftYa you paid for was not used you may request to cancel your order and receive a refund.
Sign in to make a refund request.
I texted a GiftYa to the wrong number, what do I do?
No problem. You can update the phone number or email address from your account.
Please sign in.
Is there a restriction to my GiftYa purchases?
When buying a GiftYa, the value must be between $5-$100. We only allow for a maximum of $500 per day in purchases (excluding corporate purchases). Please note: these limits may change from time to time at our discretion.
How can I access my purchase history?
Simply sign in to the GiftYa website or app and head over to the My Account section. Click on Order History to view all sent GiftYas.
What if I am unable to add a payment method?
Confirm that your payment card and billing address information are free of error and try again. If you are still unable to add, contact the issuing bank of your payment card.
What if I receive a notification that my order was not processed?
Please sign in for personalized help to resolve the order processing issue.
When will my GiftYa be delivered?
Your GiftYa is delivered on the Delivery Date you determined when the GiftYa was purchased.
What if my recipient has not received their GiftYa?
No worries. Please sign in for options to resend the GiftYa.
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GiftYa, LLC provides its service as an agent of a licensed US bank (our &rquo;Financial Institution Partner&lquo;) and all funds associated with GiftYa purchases are held in one or more pooled accounts at our Financial Institution Partner. Please see our terms of service for more information.